Does Ask Ichi make permit decisions?

No. It answers, points to the right page, prepares the application and checks a submittal against your checklist. Every determination — a setback, a permit, a plan approval — is made by your staff, and the record shows a person made it.

What happens when it doesn't know?

It says so and hands the conversation to a person, with the thread attached — no re-explaining. Nothing is invented: answers about your city come from your website, and answers about the code come from the adopted sections, each one cited.

We already run Ichi. What changes?

Ask Ichi is added to your plan and connected to the workspace you already use — the same Permit Intake and Plan Review workflows, the same jurisdiction memory. New to Ichi? Start with Ask Ichi, then add Intake and Plan Review when you're ready.

PlatformAsk Ichi · For jurisdictions

Help every applicant find the answer.
Navigate your site and codes.

Ask Ichi is an assistant on your city's website. It walks residents to the right page, answers code questions with the section cited, and starts their permit — on the same Ichi platform your department reviews it on.

Book a demo

Reads every page and PDF. Takes people there, in their language.

aldercreek.gov

City of Alder CreekTranslate · Contact · Search

Street sweeping moves to Tuesdays starting Oct 1 · Council meets Oct 7

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Population 41,200 · Incorporated 1908

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Fall leaf collection schedule posted
Water main work on Sycamore Ave, Oct 3–10
Library extends Saturday hours

Ask Ichi

City of Alder Creek

Where do I apply for a fence permit?

Working

Searching aldercreek.gov…

Ask about permits, codes, or the city…

Why it matters

Faster for applicants. Quieter for your counter.

For applicants

The answer, the first time they ask.

The right page in seconds — not a phone call, not a search through forty PDFs.
A code answer with the section behind it, at any hour, in their language.
A complete package on the first try: fewer corrections, fewer resubmittals.
The application started from the conversation — nothing typed twice.

For your department

Staff answer only what staff must.

Fewer calls and counter visits for questions the website already answers.
Cleaner submittals reaching intake, so review starts on complete packages.
Every answer cited and on the record — every determination still yours.
You see what residents ask, and what your site couldn't answer.

Part of the Ichi platform

Answers, intake, and plan review. One platform.

Ask Ichi answers on your city's website. Permit Intake takes the application. The ready-for-review check clears the plans before an examiner opens them. Most departments run all three together — each works on its own, too.

Setup

Live in 5 business days. We install everything.

Day 1
Kickoff. We crawl your site — every page, every PDF, each fact quote-verified.
Day 2
Your adopted codes and local amendments are connected from Ichi's code library.
Day 3
Tuning: your forms, fees, hours, and the answers you want worded your way.
Day 4
Your staff try it. Anything they'd say differently, we change.
Day 5
One line on your site. Live.

One-time setup · a credit balance the city tops up

Two ways in

Already on Ichi

Add it to your plan.

Connected to the workspace and jurisdiction memory your department already uses.

New to Ichi

Start here.

Ask Ichi on your site first. Intake and plan review when you're ready — and your team gets Ichi.

Common questions

See it on your city's website.

Send us your city and we'll walk you through Ask Ichi on your own pages — and what intake and plan review look like after it.