Intake is where the queue is born. Twenty minutes of classification, checklist and routing per permit, times every permit the counter takes — and every misroute costs a review cycle downstream.
Permit intake
Classify project type and scope from the application
Determine applicable code group and edition
Check the package against intake requirements
Flag fees, forms and missing items
Route to review disciplines
Permit tech confirms
Permit techs stay in control — Ichi drafts the intake determination and the tech confirms it, which is also how new techs learn the counter faster.