Thirty to forty percent of submittals bounce on first review, and the leading cause isn't design — it's incomplete or inconsistent documentation. Every bounce costs a round trip, and the average package makes three.
Completeness check
Ingest package and extract sheet index
Verify every indexed sheet is present
Check stamps, signatures and dates on every page
Cross-check title blocks against project data
Check against jurisdiction submittal requirements
Produce intake report
For a jurisdiction, this is queue hygiene: incomplete packages get caught at intake instead of consuming a reviewer's afternoon. For an applicant, it's the bounce you didn't take.